AGC Privacy Statement
Updated: Wensday, May 5, 2005
AGC is committed to protecting your privacy. This privacy statement explains
data collection and use practices of the AGConsultingservices.net site (the
“Site”); it does not apply to other online or offline AGC sites, products or
services. By accessing the Site, you are consenting to the information
collection and use practices described in this privacy statement.
On This Page
Collection of your Personal Information
We will ask you when we need information that personally identifies you
(personal information) or allows us to contact you to provide a service or
carry out a transaction that you have requested such as receiving information
about AGC products and services, entering a contest, ordering e-mail
newsletters, joining a limited-access premium site or service, signing up for
an event or training, or when purchasing, downloading and/or registering AGC
products. The personal information we collect may include your name, title,
company or organization name, work e-mail, work phone, work or home address,
information about your job function, information about your company, and credit
card information.
The Site may collect certain information about your visit, such as the name of
the Internet service provider and the Internet Protocol (IP) address through
which you access the Internet; the date and time you access the Site; the pages
that you access while at the Site and the Internet address of the Web site from
which you linked directly to our site. This information is used to help improve
the site, analyze trends and administer the site. Some of our sites collect
information about your hardware and software in order to provide a requested
service.
AGC technical communities provide opportunities to interact with AGC employees,
experts, and your peers in order to share knowledge and news about AGC products
and related technologies. In order to avoid your e-mail address or other
personal information from being gathered and used by others for inappropriate
or harmful purposes, AGC advises that you should be cautious about posting a
real e-mail address or other personal information to newsgroups, chats, or
other public forums.
Read more about guidelines for safe use of AGC technical communities.
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Use of your Personal Information
The personal information collected on this Site will be used to operate the Site
and to provide the service(s) or carry out the transaction(s) you have
requested or authorized.
In support of these uses, AGC may use personal information to provide you with
more effective customer service, to improve the Site and any related AGC
products or services, and to make the Site easier to use by eliminating the
need for you to repeatedly enter the same information or by customizing the
Site to your particular preference or interests. In order to offer you a more
consistent experience in your interactions with AGC, information collected by
AGConsultingservices.net may be combined with information collected by other
AGC services.
We may use your personal information to provide you with important information
about the product or service that you are using, including critical updates and
notifications. Additionally, with your permission, we may send you information
about other AGC products and services, and/or share information with AGC
partners so they may send you information about their products and services.
We merge site-visitation data with anonymous demographic information for
research purposes, and we may use this information in aggregate to provide more
relevant content. In some limited-entry sections of AGConsultingservices.net,
with your approval, we will combine site-visitation data with your personal
information in order to provide you with personalized content. If you decline
permission, we will not provide you the personalized service and won't merge
your personal information with site-visitation data.
When you sign up for a newsletter or agree to receive promotional e-mail,
AGConsultingservices.net may use customized links or similar technologies to
track e-mail links that you click. We may associate that information with your
personal information in order to provide you more focused e-mail communications
or purchase information. Each e-mail communication includes an unsubscribe link
allowing you to stop delivery of that type of communication.
Some services on AGConsultingservices.net offer individuals the ability to
publicly display certain personal information, such as for an AGC partner who
wishes to publish contact information as part of offering a business service.
Participation in such services is always optional.
AGC occasionally hires other companies to provide limited services on our
behalf, such as Web site hosting, packaging, mailing and delivering prizes,
answering customer questions about products and services, and sending
information about our products, special offers, and other services. We will
only provide those companies the personal information they need to deliver the
service. They are required to maintain the confidentiality of the information
and are prohibited from using that information for any other purpose.
AGC may disclose personal information if required to do so by law or in the good
faith belief that such action is necessary to (a) conform to the edicts of the
law or comply with legal process served on AGC or the Site; (b) protect and
defend the rights or property of AGC and our family of Web sites; or (c) act in
urgent circumstances to protect the personal safety of AGC employees or agents,
users of AGC products or services, or members of the public.
Personal information collected on the Site may be stored and processed in the
United States or any other country in which AGC or its affiliates, subsidiaries
or agents maintain facilities, and by using the Site, you consent to any such
transfer of information outside of your country. AGC abides by the safe harbor
framework as set forth by the U.S. Department of Commerce regarding the
collection, use, and retention of data from the European Union.
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Control of your Personal Information
Except as otherwise described in this statement, personal information you
provide on the Site will not be shared outside of AGC and its controlled
subsidiaries and affiliates without your permission. As described below in the
next section, you can access your personal information and make choices about
how you wish to be contacted.
Please be aware that this privacy statement and any choices you make on the Site
will not necessarily apply to personal information you may have provided to AGC
in the context of other, separately operated, AGC products or services.
AGConsultingservices.net may send out periodic e-mails informing you of
technical service or security issues related to a product or service you
requested, or confirming you requested a product or service. In some services
offered by AGConsultingservices.net, contact with the customer is an intrinsic
part of the service. You will not be able to choose to unsubscribe to these
mailings, as they are considered an essential part of the service(s) you have
chosen.
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Access to your Personal Information
You can review and edit the personal information and contact preferences you
provided at this Site by visiting the
webTools my Account Center. You will be asked to enter your username
and password before viewing your personal information.
At the my Account Center you can:
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View and edit personal information you have already given us at AGC
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Tell us whether you want AGC to send you marketing information.
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Choose whether you want third parties to contact you.
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Subscribe, or cancel subscriptions, to newsletters about our services and
products.
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Some services offered on AGConsultingservices.net may collect information that
is not accessible via the Profile Center. However, in such cases, you can
access your personal information by contacting AGConsultingservices.net as
described at the bottom of this statement, or through alternative means of
access described by the service. For example, if you buy software through the
AGC Home, you can review and edit your personal information by emailing
our Customer Service Center at
customerservice@agconsultingservices.net .
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Security of your Personal Information
AGC is committed to protecting the security of your personal information. We use
a variety of security technologies and procedures to help protect your personal
information from unauthorized access, use, or disclosure. For example, we store
the personal information you provide on computer servers with limited access
that are located in controlled facilities. Additionally, when we transmit
sensitive personal information (such as a credit card number) over the
Internet, we protect it through the use of encryption, such as the Secure
Socket Layer (SSL) protocol.
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Protection of Children's Personal Information
AGConsultingservices.net is a general audience site and does not knowingly
collect any personal information from children.
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Use of Cookies
We use cookies on this Site to ensure the integrity of the registration process
and to personalize the Site. A cookie is a small text file that is placed on
your hard disk by a Web page server. Cookies cannot be used to run programs or
deliver viruses to your computer. Cookies are uniquely assigned to you, and can
only be read by a Web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to
save you time. For example, if you personalize a web page, or navigate within a
site, a cookie helps the site to recall your specific information on subsequent
visits. This simplifies the process of delivering relevant content, eases site
navigation, and so on. When you return to the Web site, the information you
previously provided can be retrieved, so you can easily use the site's features
that you customized.
Web beacons, also known as clear gif technology, or action tags, may be used to
assist in delivering the cookie on our site. This technology is a tool we use
to compile aggregated statistics about AGConsultingservices.net Web site usage,
such as how many visitors clicked on key elements (such as links or graphics)
on an AGConsultingservices.net Web page, blog or a newsletter. We may share
aggregated site statistics with partner companies.
You have the ability to accept or decline cookies. Most Web browsers
automatically accept cookies, but you can usually modify your browser setting
to decline cookies if you prefer. If you choose to decline cookies, you may not
be able to fully experience the interactive features of this or other Web sites
you visit.
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Use of Web Beacons
AGC Web pages may contain electronic images known as Web beacons - sometimes
called single-pixel gifs - that allow AGC to count users who have visited those
pages and to deliver co-branded services. AGConsultingservices.net may include
Web beacons in promotional e-mail messages or newsletters in order to determine
whether messages have been opened and acted upon.
Some of these Web beacons may be placed by third party service providers to help
determine the effectiveness of our advertising campaigns or email
communications. These Web beacons may be used by these service providers to
place a persistent cookie on your computer. Doing this allows the service
provider to recognize your computer each time you visit certain pages or emails
and compile anonymous information in relation to those page views.
AGConsultingservices.net prohibits Web beacons from being used to collect or
access your personal information.
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Enforcement of this Privacy Statement
If you have questions regarding this statement, you should
contact AGConsultingservices.net. If you do not receive acknowledgment
of your inquiry, or if your inquiry is not satisfactorily addressed, you should
then contact TRUSTe through the TRUSTe Dispute Resolution Process at
http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will
serve as a liaison with this Web site to resolve your concerns.
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Changes to this Statement
We may occasionally update this privacy statement. When we do, we will also
revise the "last updated" date at the top of the privacy statement. For
material changes to this privacy statement, we will notify you either by
placing a prominent notice on the home page of our Web site or by directly
sending you a notification. We encourage you to periodically review this
privacy statement to stay informed about how we are helping to protect the
personal information we collect. Your continued use of the service constitutes
your agreement to this privacy statement and any updates.
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Contact Information
AGC welcomes your comments regarding this privacy statement. If you believe that
AGC has not adhered to this privacy statement, please
contact us electronically or via postal mail at the address provided
below, and we will use commercially reasonable efforts to promptly determine
and remedy the problem.
AGC Privacy
P.O. Box 522061
Longwood, Fl 32750
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